At NETA Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website — https://netastudio.shop
— or interact with our online services.
By using our website, you agree to the terms of this policy.
1. Who We Are
NETA Studio is a South African design and manufacturing studio creating handcrafted furniture and interior pieces.
Our website address is https://netastudio.shop
.
If you have any questions about this policy or your data, you can reach us at [insert contact email].
2. Information We Collect
We collect personal data in the following ways:
Information you provide directly — such as your name, email address, contact number, or shipping details when you place an order, sign up for our newsletter, or contact us through the website.
Comments — When visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymised string (hash) created from your email address may be shared with the Gravatar service to check if you use it. See Gravatar’s privacy policy: https://automattic.com/privacy/
Media — If you upload images to our site, please avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from publicly posted images.
3. Cookies
Cookies are small files stored on your browser that help us improve your experience.
We use cookies to:
Remember your preferences and login information.
Save your name and email for future comments.
Analyse traffic and usage patterns through secure analytics tools.
You can control or delete cookies at any time through your browser settings. However, disabling cookies may limit certain features of the website.
Cookie durations:
Comment cookies last 1 year.
Login cookies last 2 days, or 2 weeks if you select “Remember Me.”
Screen preference cookies last 1 year.
Article editing cookies expire after 1 day.
4. Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g., videos, images, or articles).
Embedded content behaves exactly as if you have visited the external website.
These third-party websites may collect data, use cookies, and track your interaction with their content. We encourage you to review the privacy policies of any linked or embedded sites you visit.
5. How We Use Your Data
We use your information to:
Process and fulfil your orders.
Communicate updates or respond to enquiries.
Improve our website and customer experience.
Prevent fraudulent activity or misuse of our site.
We will never sell, rent, or trade your personal data.
6. Who We Share Your Data With
We only share your data with:
Trusted service providers who assist in delivering your order (e.g., couriers, payment gateways).
Analytics and website tools that help us understand how our site is used.
Spam detection systems that protect against fraudulent or harmful activity.
If you request a password reset, your IP address will be included in the reset email for security purposes.
7. How Long We Retain Your Data
Comments and their metadata are stored indefinitely to recognise and approve future comments automatically.
For registered users, we store personal details in your user profile. You can view, edit, or delete your data at any time (except your username).
Order and transaction data are retained for legal and administrative purposes as required by South African law.
8. Your Rights Over Your Data
You have the right to:
Request an exported file of the personal data we hold about you.
Request correction or deletion of your personal data.
Withdraw consent for marketing communications at any time.
We may retain limited information if required for administrative, legal, or security purposes.
To exercise your rights, please contact us at [insert contact email].
9. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Some data (such as analytics or newsletter sign-ups) may be processed by third-party services that operate globally, in compliance with data protection regulations such as POPIA (South Africa) and GDPR (European Union).
10. Security
We take appropriate technical and organisational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
All online transactions are processed through secure, encrypted payment gateways.
11. Policy Updates
This policy may be updated periodically to reflect changes in our practices or legal obligations. The revised policy will always be available on our website with the updated effective date.
12. Contact
If you have any questions or requests regarding your personal data or this policy, please contact:
email: Sales@netastudio.shop
call: +27 81 414 1630
Address: 106 Hilton Road,
Linbro Park, AH, Sandton,
Gauteng,
South Africa, 2196